Reliant HC>Services>>Professional Fee Billing and Collection

Physicians must make decisions that greatly impact their practices now and for the future. No management decision will have greater impact than the decision regarding accounts receivable management. Reliant assists in accounts receivable management through providing billing and collection services that include:

• Regular pick-up of data from practice site (or electronic data submission);


• Data entry of daily batches;


• Submission of billing information to payors;


• Electronic submission of HCFA 1500 claims;


• Monthly patient statements;


• Response to patient inquiries about account status;


• Record payments received via clients' lockbox and make contractual adjustments:


• Account follow-up of unpaid and denied claims as well as patient responsibility balances;


• Submission of monthly statements in the name of the practice and on its behalf with Reliant's telephone number for patients to call regarding accounts;


• Adjust patient accounts for contractual allowances where appropriate;


• Reconcile the receipts entered into the computer with the bank deposits.